SME Bank Service Continuation Notice

Following the announcement of the Conditional Movement Control Order (CMCO) in Selangor, Kuala Lumpur & Putrajaya by the Government starting from 14 October until 31 October 2020, SME Bank is taking the following measures with immediate effect.

  • SME Bank Head Office and its branches except Kota Kinabalu and Tawau branches will remain operating on normal hours from 8.30am to 5.30pm on Monday until Thursday and 8.30am to 4.45pm on Friday.
  • In our effort to ensure the safety of our customers as well as our employees, visitors are highly encouraged to meet our Officers based on appointments instead of walking in. Customers are also encouraged to discuss matters related to their accounts via phone calls.
  • If you need to submit documents at the branch, please drop your documents in the designated box near the entrance door or deliver the documents to the mailing room at the Head Office’s lobby. As an alternative, you can email the documents to the Officer in charge.
  • Visitors are required to fill in the health declaration form and body temperature will be taken. If you have a fever or show symptoms of the COVID-19 virus, you will be asked to leave the premises and make a new appointment.

These measures are taken in accordance to the Ministry of Health’s guidelines in managing the spread of COVID-19.

Thank you for your understanding and cooperation on this matter.;

 

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